Privacy Policy

Last updated: June 27, 2026

This Privacy Policy explains how Stephen Ostler - eXp Realty collects, uses, and protects information submitted through StephenOstler.com, contact forms, appointment requests, phone calls, emails, and text messaging communications.

Information We Collect

We may collect information you voluntarily provide, including:

Name
Email address
Phone number
Property address or real estate preferences
Buying, selling, or consultation details
Messages or form submissions you send to us

We may also collect basic website usage information, such as browser type, pages visited, general location data, and device information to help improve website performance and user experience.

How We Use Your Information

We use information you provide to:

Respond to your questions and requests
Schedule consultations or appointments
Provide real estate guidance and related services
Send appointment reminders, follow-ups, and service-related communications
Send text messages when you have provided consent
Improve our website, services, and customer experience

Text Messaging and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

You may opt out of text messages at any time by replying STOP. Message and data rates may apply. Message frequency may vary.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the information submitted to us. However, no website, online form, email, or electronic communication method can be guaranteed to be completely secure.

Service Providers

We may use trusted service providers that help us operate our website, manage communications, schedule appointments, provide customer service, or support real estate services. These providers are only permitted to use information as needed to perform services on our behalf.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Cookies and Website Tracking

StephenOstler.com may use cookies or similar technologies to improve website functionality, analyze traffic, and better understand visitor interactions. You can adjust your browser settings to refuse cookies, though some website features may not function properly.

Your Choices

You may request to update, correct, or delete your personal information by contacting us. You may also unsubscribe from marketing emails or opt out of text messages by following the instructions included in those communications.